Our Privacy Promise
Updated as of 8 January 2025
At ANNEXE, we’re committed to protecting your personal data and being transparent about how we collect, use, and share it. This privacy policy explains what we do with your data, how we keep it secure, and how you can manage your preferences.
How We Collect Your Data
We collect most of the personal data we hold directly from you, such as:
- When you contact us or ask us to perform a valuation
- When you express an interest in buying or selling through us
- When you’re on our mailing list or subscribe to our newsletter
- When you attend an ANNEXE events or visit us at an exhibition
We may also get information about you from other sources, like:
- People who introduce you to us
- Public records, such as newspaper articles or exhibition catalogues
- Feedback from our contacts about the ownership of art objects
What We Do with Your Data
We use your data to:
- Respond to your queries and requests
- Complete our internal checks (like KYC and AML) to ensure we’re working with the right people
- Provide you with the services we offer, with help from third-party partners like banks, insurers, conservators and art handlers
- Process any purchases or sales you make with us
- Send you information and marketing materials about art and services (including those of our partners)
- Conduct market research and analysis to improve our services
- Comply with laws and regulations, and respond to requests from government officials or law enforcement
Sharing Your Data
When we share your data with third-party partners, we do our best to ensure they keep it confidential and secure, and only use it for the specific purpose they’ve been given access to.
How Long We Keep Your Data
We’ll keep your data for as long as we need it to provide our services, maintain business records, and protect ourselves against potential legal claims. For our research on art object ownership, we’ll keep your data for as long as it’s relevant to our business.
Keeping Your Data Secure
We take all reasonable steps to protect your data, using a combination of physical, technical, and administrative measures to reduce the risk of loss, misuse, or unauthorized access.
Staying Up-to-Date
We may update this policy from time to time, so please check our website for the latest version. By continuing to access our website and working with us, you agree to be bound by our latest terms
Raising Concerns
If you have any questions or concerns about our collection and use of your data, please get in touch with us at hello@annexe.asia. You can also withdraw your consent to the collection, use, or disclosure of your data at any time.
